Professional Skills - Scott Hamilton (Cont.)

  • Conduct training and workshops on effective use of the ERP system for running the business.

My background includes demonstrated success in working closely with the project implementation team and the executive team.  My consulting experiences with several hundred firms are reflected in 10+ books about SCM using Dynamics AX as well as two textbooks about SCM/ERP, and my regular column “The AX Solution Architect” is published in Type your paragraph here.

Professional Skills - Scott Hamilton

I specialize in consulting on SCM/ERP issues for manufacturers implementing or upgrading Dynamics AX, either as short-term or longer-term engagements.  In a typical short-term engagement, I provide an independent expert viewpoint about key decisions and strategies for firms that want to improve operations and system usage.  It typically results in clarification of needed changes and next steps, with significant immediate benefits for the implementation project team. 

My consulting engagements often reflect the role of a business process leader, and can be characterized by the following.    

  • Provide deep knowledge of ERP system capabilities and business processes for manufacturing, engineering, costing, procurement, sales, warehouse management and S&OP.
  • Provide leadership in designing the new "future state" business processes by leveraging industry best practices, ERP system capabilities, and business process modeling.  This may include common processes in a multi-company supply chain while also meeting local needs. 
  • Identify software gaps and provide/evaluate alternative solutions.  Participate in the analysis/design of any necessary modifications, and provide further assistance as needed.


  • BS in Industrial Engineering, University of Wisconsin

  • MBA, Arizona State University
  • PhD in Information Systems, University of Minnesota

Professional Experience

  • Dynamics AX, 12 years (6 years with Columbus) - Senior Solutions Architect

  • Fourth Shift, 17 years - Founder & VP Product Management
  • Honeywell & Emerson Electric, 3 years
  • Manufacturing Management & MIS Manager
  • MBA Professor, 8 years - University of Minnesota, University of Auckland, University of Helsinki, University of St. Thomas

Business Process Improvement