Business Process Improvement

Personal Note Don Riggs:

What can I say about Scott that he hasn't already said about himself? Seriously though, Scott is one of the most accomplished professionals in the Dynamics AX space. He is both author and educator. He is not only a professional acquaintance but a mentor to me.

Scott Hamilton | Senior AX Applications Architect


Scott is a senior solution architect with extensive Dynamics AX experience, and with extensive SCM/ERP consulting experience with several hundred manufacturing businesses.  He authored the McGraw-Hill textbook “Maximizing Your ERP System” and multiple books about using Dynamics AX, and his regular column “The AX Solution Architect” is published in MSDynamicsWorld.com.  Scott is a multi-year winner of the prestigious Microsoft MVP award for Dynamics AX.


​"Whatever we say about Scott on this site does not do justice to his industry knowledge.  He has written many fine books in the areas of manufacturing, planning, and supply chain.  They represent some of the most useful training and reference materials available for Dynamics AX.


Having know Scott for a number of years now, I know how much time and effort goes into each of these publications.  His research and validation processes are remarkably detailed.  He painstaking goes through every scenario to insure you are getting the most accurate information possible.

Scott Hamilton - Cont.


When I have a question about how something works I go to his writings.  He is the foremost authority on Dynamics AX in his areas of focus.  I am proud to call him a colleague and friend." 


- Don Riggs Business Process Improvement


Certifications and other awards

  • Dynamics AX 2012 R3: Trade & Logistics
  • Dynamics AX 2012: Trade & Logistics, Process Industries, Lean Manufacturing
  • Dynamics AX 2009: T&L, Production, Master Planning, Process Industries
  • Dynamics AX 3.0: T&L, Production, Master Planning, Projects, Product Builder
  • Microsoft Dynamics Sure Step Implementation Methodology
  • Microsoft Certified Trainer for Dynamics AX
  • Microsoft MVP for Dynamics AX