Business Process Improvement

Troy Jones | AX Applications Architect

BPI Associate Charter Member

  • Microsoft Business Solutions - Microsoft Certified Business Management Solutions Professional - Application for Microsoft Dynamics AX 3.0  (Former Master Certification)
  • Microsoft Business Solutions - Microsoft Certified Business Management Solutions Professional - Application for Microsoft Dynamics AX 4.0
  • Microsoft Business Solutions - Microsoft Certified Business Management Solutions Professional - Application for Microsoft Dynamics AX 2009
  • Microsoft Business Solutions - Microsoft Certified Business Management Solutions Specialist Dynamics AX 2012
  • Certified Instructor AXUG – Dynamics Communities AX User Group instructor – Inventory Management Setup and Costing

Certifications and Other Awards:

Personal Note Don Riggs

I have not had the personal pleasure to work with Troy directly. He is a regular participant in AXUG events. We have talked on a number of occasions and everyone who knows him gives him very high marks.


Combination Technology, Financial, and Supply Chain Professional having led several systems implementations both from a consultant and in-house perspective. 

Experienced business professional accomplished at business systems design including financial, supply chain management, and manufacturing.  Capable of reengineering sales, marketing, and business processes through the effective use of IT systems and infrastructure.   Detail oriented manager with multitasking capabilities.  Effective communicator and team builder who can lead one to leverage business systems for maximum efficiency and productivity.

  • Designed and implemented highly automated ERP, sales forecasting, and financial reporting system that aided in the turnaround of an unprofitable enterprise to a profitable facility.
  • Defined, designed, specified and implemented all business processes across various industries – both locally and globally - which improved employee utilization and integrity of business information used for decision support.
  • One of the first 50 individuals in the world to be Master Certified on Microsoft Dynamics AX 3.0 and maintained the Professional Certification on versions 4.0, and 2009
  • Attained Certified Solutions Specialist in AX2012
  • Bachelors Degree in Accounting